Shipping & Delivery Policy
We aim to deliver your orders safely and on time. Please read our shipping and delivery terms carefully.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- Once your order is shipped, you will receive tracking details via email or SMS.
2. Delivery Timeline
- Standard delivery usually takes 3–7 business days depending on your location.
- Delivery timelines may vary during sales, holidays, or due to unforeseen circumstances.
3. Shipping Charges
- For orders below ₹999 within Tamil Nadu, a shipping charge of ₹50 will be applied.
- For orders below ₹999 to other states in India, a shipping charge of ₹80 will be applied.
- Orders above ₹999 may qualify for free shipping, depending on ongoing offers or promotions.
4. Delivery Partners
- We use trusted courier and logistics partners to ensure safe and timely delivery of your order.
5. Delivery Delays
- Delivery may be delayed due to weather conditions, natural disasters, or logistics issues beyond our control.
- We are not responsible for delays caused by courier services.
6. Incorrect Address
- Customers must provide accurate shipping details while placing orders.
- We are not responsible for delivery failures due to incorrect or incomplete address details.
7. Order Tracking
- Once your order is shipped, tracking details will be shared so you can monitor delivery status.
8. Damaged or Missing Items
- If you receive a damaged package or missing item, please contact us within 48 hours of delivery with order details and proof.
9. International Shipping (Optional – include only if applicable)
- International shipping charges and delivery timelines may vary based on location and customs clearance.
10. Contact Us
For any shipping or delivery related queries, please contact our customer support team.
Email: fansagafashion@gmail.com
Phone: 9677753387