Any Questions?
What are the standard terms and conditions applicable to contests run by The Souled Store?
You can find the standard terms and conditions for our contests here.Here is the link: https://www.thesouledstore.com/contest-terms-and-conditions
The product I want to return was bought at discount. Will I get refunded the full amount?
No. You will only receive the exact amount paid for the product.
Try the product
There is no try-and-buy option available for the website/app purchases. However, to make sure you pick the right size, we have a size chart with measurements on our product pages. You can also visit any of our retail stores if they are present in your city. For any queries, please write to us at connect fansagafashion@gmail.com
Will I automatically receive marketing emails from you after registration?
You will automatically get subscribed to our marketing emails and SMSs after registering with us. In case you do not want to receive these, you can click on the unsubscribe link in the email.
Are gift certificates refundable?
Gift certificates are non-refundable.
No Refund Policy
- All purchases made during festival sales, promotional events, or pop-up stalls are strictly non-refundable.
- This policy applies to both online and offline purchases made during such events.